📜 Terms & Conditions – The Punya Store
Welcome to The Punya Store! By accessing or using our website (www.thepunyastore.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.
1. 🛍️ Product Information
We strive to provide accurate product details, descriptions, and pricing. However, there may be unintentional errors. In such cases, we reserve the right to correct any errors and update the information without prior notice.
2. 💳 Pricing & Payment
- All prices listed on the website are in INR (₹) and inclusive of applicable taxes.
- We accept secure payments via UPI, Credit/Debit Cards, Net Banking, and Wallets.
- Your payment information is processed through secure, encrypted channels.
3. 🚚 Shipping
- We ship across India. Orders are typically dispatched within 1–2 business days.
- Delivery time ranges from 4–7 working days depending on your location.
- Shipping delays may occur during holidays, unforeseen weather, or courier issues.
4. 🔁 Returns & Refunds
- Returns or replacements are accepted only in case of damaged or defective products.
- Customers must raise a return request within 7 days of delivery and submit a clear unboxing video as proof.
- Read our full Shipping & Returns Policy for details.
5. 📦 Order Cancellation
- Orders can be cancelled before dispatch only.
- Once an order is shipped, it cannot be cancelled.
6. 🔒 Privacy Policy
We value your privacy. Your personal data is used solely for order processing, communication, and website experience enhancement. Please refer to our Privacy Policy for more information.
7. 📲 Intellectual Property
All images, logos, content, and product designs on this website are the property of The Punya Store. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. ⚖️ Governing Law
These terms are governed by and construed under the laws of India. Any disputes arising shall be handled within the jurisdiction of the courts of Jodhpur.
9. 📞 Customer Support
For any queries, issues, or support:
📧 Email: support@thepunyastore.com
Support Hours: Monday–Saturday | 10:00 AM – 6:00 PM
By continuing to use our site, you agree to abide by these terms. Thank you for choosing The Punya Store – where kindness meets nature. 🌿🕊️
